Shipping Policy

We aim to deliver products in excellent condition and at the earliest possible. Shipping charges are payable only if the order value is below the minimal mentioned amount. If the order is canceled before dispatch, lost in transit or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges. If you cancel part of the order, shipping charges will not be refunded.

Is COD available?

No, only PPD is available for all orders placed for Indian locations.

How long does it take for an Order to be delivered to me?

We deliver most of our orders within 5-9 business days from the order date.

Does modavalley.com deliver at all pin codes in India?

We deliver to almost all the pin codes in India. However, due to some delivery constraints, in some places, we are not operational. We reserve the right to cancel delivery to such pin codes.

How are orders placed on modavalley.com Delivered to me?

All orders placed on modavalley.com  are dispatched through our courier partners such as Delhivery/Trackon Couier.

Short Delivery/Product Not Received

In case if the customer does not receive complete order/receive fewer items than ordered, he/she needs to share the invoice to the customer care email id or WhatsApp number mentioned. We will take up to 24 hours of time to inspect the gap and take action accordingly. Once the issue is identified, we will either refund the amount or ship the product(s) not received.

Please Note: The delivery timeframe mentioned is an estimate, actual delivery time depends upon the availability of the product, address where the order needs to be delivered and any other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at modavalley.com. You always have a choice to cancel your order due to shipment delay beyond the estimated delivery time by contacting us for online orders at  modavalley2018@gmail.com and WhatsApp(+919899970108)